July 16, 2024

Cold Weather Rule in effect

Topeka, Kan. (westernkansasnews.com)–The Kansas Corporation Commission has announced that the Cold Weather Rule is in effect. It is in effect annually from November 1 to March 31.

The Cold Weather Rule helps ensure you will have electric, gas, and water service for your home during the winter. You must make pay arrangements with your utility to use the Rule.

The Cold Weather Rule applies only to residential customers of electric, natural gas, and water utility companies under the KCC’s jurisdiction.

A utility can’t disconnect you when the temperature is forecasted to drop below 35 degrees Fahrenheit within the following 48-hour period, except in certain circumstances.

To prevent disconnection when it is 35 degrees or above, or to be reconnected regardless of temperature, you must make pay arrangements with your utility.

If the 48 hour forecast changes before the period ends and there is a forecast of below 35 degrees, the utility cannot disconnect until there is another Cold Weather Rule 48 hour forecast of temperatures above 35 degrees.

If you can not pay your entire bill, contact your local utility company to make arrangements. You can make arrangements to pay 1/12 of the overdue amount of your bill, plus 1/12 of your current bill, all disconnection and reconnection fees plus any applicable deposit owed to the utility, and agree to pay the remainder in equal payments over the next 11 months, or negotiate a payment plan to pay the overdue amount off quicker than 12 months.